Birth Ally Hypnobirthing Privacy Policy

Birth Ally Hypnobirthing fully respects your individual privacy and we treat your personal data as confidential. The policy below explains how we use the data that you share with us when you contact us or use our services. We will never sell or share your details with third parties for their mailing or marketing purposes.


Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy.


What personal data do we collect?


We may collect personal data such as your name, address, telephone number, mobile number, and email address.


How is my personal data used by Birth Ally Hypnobirthing?


If you provide personal data to us, we will collect that information and use it for the purposes for which you have provided it and in accordance with this privacy policy.


Legal basis for processing personal data


We will collect your personal data where there is a need to perform a contract with you, to provide you with a service that you have requested, or where the processing is in our legitimate interests and not overridden by your data protection interests, fundamental rights or freedoms, or where we have your consent to do so.


Should your personal data be collected in our legitimate interests (or those of any third party), other than described to you in this policy, we will make clear to you at an appropriate time what those legitimate interests are.


Account management


Where you obtain services from Birth Ally Hypnobirthing, we may use your contact details and (where applicable) payment information for the purposes of (i) providing client support, course details and training information, (ii) billing and invoicing, (iii) verifying client satisfaction (iv) maintaining our company accounts and records, (v) providing quotes that you request and information relating to products or services that are relevant to you, and (vi) to inform you of any changes to our website, services and products.


Market research and surveys


If you participate in surveys, we may use your personal data for our internal business and training purposes in order to improve our understanding of our client’s demographics, requirements, and to measure and increase customer satisfaction.


Email communications


We adhere to the following guidelines in relation to our email communications:

  • emails will clearly identify Birth Ally Hypnobirthing as the sender,
  • emails sent to you for marketing purposes will include an option to unsubscribe from future email messages,
  • you may unsubscribe from all mailing lists, with the exception of any emails regarding legal notices or invoicing.


Will Birth Ally Hypnobirthing ever share your personal data?


In order to provide our customers with services directly relating to their requests, we may put you in touch with a third party and will only ever do this at your request and with your explicit consent.


In the event that we receive requests from government departments, agencies or other official bodies, we will only disclose your information if and to the extent that we believe we are legally required to do so (for example, but without limitation, upon receipt of a court order, warrant, subpoena or equivalent).


Except as set out above, we will not disclose your personal data save where we need to do so in order to enforce our rights.

Whenever we share personal data, we take all reasonable steps to ensure that it is treated securely and in accordance with this privacy policy.


Data retention


Personal data shall only be retained for the purpose that it was intended and for a period of time deemed necessary for legitimate business purposes. This includes; providing the services or products that we supply to you, to process transactions and refunds and to comply with legal, tax and regulatory requirements. Your personal data will continue to be retained for as long as is reasonably necessary to meet our obligations.


Beyond the period that we no longer require your personal data for legitimate business purposes, we will cease to process the data. Your data will be either securely destroyed, erased, deleted or anonymised.


Links


This privacy policy applies to personal data collected by us. If an email or Site contains links to a third party site, please be aware that we are not responsible for the content or privacy practices of such site. We encourage our users to be aware when they leave our Site, and to read the privacy policy of other sites that collect personal data.


Children


The services and products that we provide are intended for purchase by persons over the age of 16. Services may only be provided to persons under the age of 16 when the young person is accompanied by a legal guardian.


Security


We endeavour to hold all personal data securely in accordance with our internal security procedures and applicable law.

Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.


Contact


This is the website of Birth Ally, a Sole Trader in the Netherlands. If you want to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact diana@birthally.com. It is possible to obtain a copy of the information that we hold on you.


Notification of changes


This privacy policy was last updated on 10.4.2023. We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the Site. You accept that by doing this, we have provided you with sufficient notice of the amendment or variation.

Terms & Conditions for KGHypnobirthing

Booking


A booking does not constitute the creation of a contract and the teacher reserves the right to decline a booking for any reason whatsoever. If the booking cannot be fulfilled the teacher will promptly refund all monies. If paying a deposit with the date of course unspecified you may request a refund within 14 days.


Participant Cancellation


Once course dates are agreed the fees are non-refundable although it may be possible to reschedule private courses. The course fee will be refunded promptly and in full if your baby is born before the course starts or in the unlikely event that the course is cancelled by the teacher. These are the only circumstances that a refund will be made.


Course Cancellation


The teacher reserves the right to cancel the course or amend times, dates or published prices. Changes will be advised to participants promptly and any previously booked course will not be subject to price rises.


Intellectual Property


Any recording or written material included as part of this course or arising from the course and all rights worldwide (including Intellectual Property Rights) relating thereto are the sole property of Katharine Graves, KG Hypnobirthing Ltd, or others from whom such rights may be derived (whether or not protected by trademark or copyright laws) and may not be used other than for the personal use of the participant without obtaining prior written permission. The participant agrees not to record the course or any part of.


Data Protection


You agree that the teacher should hold your details on file and on computer and, in accordance with current data protection laws, you are able to view your individual file by giving notice in writing. Please see our Privacy Policy.


Disclaimer


Using KG Hypnobirthing techniques is not a substitute for the advice or presence during birth or any part of pregnancy of a qualified medical practitioner, registered midwife or obstetrician. It does not represent in fact or otherwise an alternative to appropriate medical care or professional medical advice in any way shape or form.


Any questions or doubts that you have about the use of KG Hypnobirthing should be discussed with your medical caregiver prior to undertaking the course.